CSM/FSM Workspace - Add new field on Knowledge Article

[shreya_dadpe]

We have the requirement as on the kb_knowledge table to create a field called as audience which is based on cannot read criteria. 
If cannot read contains snc_external user criteria then audience will be internal only and if it does not contains snc_external user criteria then audience will be customer. We were required to add this field on portal as well as Workspace and we are able to add it on portal. We have also written a fix script to populate audience field on kb_knowledge table as we had to check out all of the articles one by one before re-publishing them to add the required data on audience field.

We also have another requirement i.e. we have to display this audience field on knowledge article (kb_view page) on the CSM/FSM configurable workspace. We have managed to add the field (see attached screenshot) using KB details transform script in data broker server script table (sys_ux_data_broker) but we did not find a way to map that field to the audience field on kb_knowledge table.

Please check and help with the requirements.