CSM/ FSM Workspace - Customize Contextual Sidebar
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06-05-2024 05:13 AM
Hi I'm using CSM/ FSM Workspace and using UI Builder to do some customization
in the default record page i have some pages in the contextual sidebar page such as RecordInformation, AI Responder, Customer Search, Attachment and more.... when I'm entering into record it open the RecordInformation by default,
as i understand it open the first one by default. I'm trying to customize it to open AI responder by default only in specific table (for example when enter record in incident table). and cant find where can i set it?
thanks a lot for any help😊
screenshot of the Contextual sidebar:
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