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07-08-2025 12:11 AM
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07-08-2025 12:19 AM
best to enroll in FSM Implementation Course on now learning.
That course has hands-on lab exercises and you should be able to start implementing with that one.
Field Service Management (FSM) Implementation On Demand
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-08-2025 01:29 AM
Hi @Andleeb,
I recommend you this learning path for FSM:
Let me know how it goes and good luck to the FSM Module.
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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07-08-2025 01:47 AM
Hi @Andleeb
Recommended now learning course is:
Customer Service Management (CSM) Essentials On Demand - Xanadu - ServiceNow University
You can go through this as well for better understanding:
Video Short: CSM+FSM Install Base Maintenance
If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna
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07-08-2025 12:19 AM
best to enroll in FSM Implementation Course on now learning.
That course has hands-on lab exercises and you should be able to start implementing with that one.
Field Service Management (FSM) Implementation On Demand
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-08-2025 01:29 AM
Hi @Andleeb,
I recommend you this learning path for FSM:
Let me know how it goes and good luck to the FSM Module.
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
- Mark as New
- Bookmark
- Subscribe
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07-08-2025 01:47 AM
Hi @Andleeb
Recommended now learning course is:
Customer Service Management (CSM) Essentials On Demand - Xanadu - ServiceNow University
You can go through this as well for better understanding:
Video Short: CSM+FSM Install Base Maintenance
If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna