CSM FSM

Andleeb
Tera Contributor

Where do I study CSM FSM , theory and implementation also ?

 

3 ACCEPTED SOLUTIONS

Ankur Bawiskar
Tera Patron
Tera Patron

@Andleeb 

best to enroll in FSM Implementation Course on now learning.

That course has hands-on lab exercises and you should be able to start implementing with that one.

Field Service Management (FSM) Implementation On Demand 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

GlideFather
Tera Patron

Hi @Andleeb,

 

I recommend you this learning path for FSM:

 
It will list you all necessary to learn it.

Let me know how it goes and good luck to the FSM Module.




———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

prerna_sh
Mega Sage

Hi @Andleeb 

Recommended now learning course is:

Customer Service Management (CSM) Essentials On Demand - Xanadu - ServiceNow University

 

You can go through this as well for better understanding:

Video Short: CSM+FSM Install Base Maintenance


If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna

View solution in original post

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@Andleeb 

best to enroll in FSM Implementation Course on now learning.

That course has hands-on lab exercises and you should be able to start implementing with that one.

Field Service Management (FSM) Implementation On Demand 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

GlideFather
Tera Patron

Hi @Andleeb,

 

I recommend you this learning path for FSM:

 
It will list you all necessary to learn it.

Let me know how it goes and good luck to the FSM Module.




———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


prerna_sh
Mega Sage

Hi @Andleeb 

Recommended now learning course is:

Customer Service Management (CSM) Essentials On Demand - Xanadu - ServiceNow University

 

You can go through this as well for better understanding:

Video Short: CSM+FSM Install Base Maintenance


If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.
Thanks,
Prerna