How to show certain section in a form post save of record.

[sreeshsurendran]

The requirement is to show certain section in a form post save of record ServiceNow. Not sure how this can be done, I tried via onLoad Client script but seems this is the wrong approach.

Any help would be greateful.

Thanks,

Sreesh

[Debasis Pati]

Hello @sreeshsurendran ,

I have taken here example of closure information section,
You can modify it according to your section

Use the below in client script 
g_form.setSectionDisplay('closure_information',false);

Please mark it as correct if this helps you.

Regards,
Debasis

[Debasis Pati]

Hello @sreeshsurendran ,

You can write on load script or on change depending on your selection and you can check
for example if my state is closed then only i want to show the closure information tab then the foloowing will help

if(g_form.getValue('state')=='7'){
g_form.setSectionDisplay('closure_information',false);
}

like the above you can build your own condition this will help you.

Please mark it as correct if this resolves your issue.

Regards,
Debasis

[Rohit Singh]

hi @sreeshsurendran , Form sections can be configured using Form Design. You can add or remove a form section or you can also add or remove fields of any section. 

In below snip see various section of an incident record highlighted in Green.

If my response helped, please mark it correct and close the thread so that it benefits future readers.

Regards,

Rohit

[Ankur Bawiskar · Accepted solution]

@sreeshsurendran 

you can check if record is new and if not then show the section using this syntax

function onLoad() {
	// hide it
    g_form.setSectionDisplay('section_name', false);
    if (!g_form.isNewRecord()) {
		// show it if it's an existing record
        g_form.setSectionDisplay('section_name', true);
    }
}

If my response helped please mark it correct and close the thread so that it benefits future readers.