CSM workspace:Set focus on mandatory fields
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04-07-2025 12:26 AM
Hello Everyone,
Is there any possibility on csm workspace to set the field focus on mandatory fields.
using g_setMandatory method it displays the message but not redirecting to the mandatory fields. See below screenshot
I am looking links to be displayed for these fields so that once I click on it, it will be redirected to the fields.
for example-see below sample screenshot
I tried to implement it based on KB article provided by servicenow with .focus method but no luck.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0694100
So I am looking if someone implement similar for CSM workspace.
Thanks,
Akshay
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04-07-2025 12:41 AM
I don't think focus method works in workspace.
So I doubt this requirement is possible in workspace.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader