Customer Service Demo Data install

[fko_29280]

Hello all, 

We have just installed Id: com.snc.customerservice.demo on a non production environment after the installation of com.sn_customerservice . 

We would like to navigate through the module with the demo data. 

Where can we find the according demo installed in the menu? 

I have tried to look for CSM demo under Admin Center > IT adoption journey but it does to seem to display the downloaded plug in. 

Many thanks in advance, 

Fanny K

[Community Alums]

@fko_29280 --

Hi ,

Please refer below link 

https://www.servicenow.com/community/csm-forum/demo-data-for-install-base/m-p/428542#M23339

[fko_29280]

Hi @Community Alums 

Many thanks for your support ! 

I am now looking for the right way to use the demo data under Customer service > admin > guided set up

Any advice on this ?

Thanks a lot in advance 

[fko_29280]

Thanks @Community Alums ,

I have uploaded the according plugins. 

I am now struggling to find the right way to implement the demo data under Customer managment> administration> guided setup. 

[Community Alums]

Hello @fko_29280 --

To configure Proactive Customer Service Operations, use the Customer Service guided setup. The guided setup takes you through the entire setup and configuration process.

Procedure

1. Navigate to All > Customer Service > Administration > Guided Setup.

Please refer below link to learn more 

LINK : https://docs.servicenow.com/en-US/bundle/utah-customer-service-management/page/product/customer-serv....