Customer with sn_customerservice.customer cant see all cases in the csm_my_lists page

JamesAcevedo88
Tera Contributor

Customer with sn_customerservice.customer can't see all cases in the csm_my_lists page when selecting all cases from My list widget. For users with that role the All cases and My Cases basically worked the same way.

For users with the sn_customerservice.customer_admin the All cases retrieves all the cases and My cases does the same.

 

JamesAcevedo88_0-1726172596096.png

 

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