Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Delegate Function in ServiceNow

MichaelBechtold
Tera Contributor

Hello together,

 

we use the Delegate (sys_user_delegate) Function on our instance.

Right now, our management wants to have a extension for this.

 

If user A delegates to user B and user B have also a delegate to user C all the messages for user A should be sent to user C. Is this possbile?

 

Where can I customize this? I can´t find the OOTB solution for this.

Thank you in advance.

 

Best regards

Michael

0 REPLIES 0