Hi Guys, for an upcoming project I am exploring the CSM Module and I have 2 dedicated questions for upcoming features I need to implement. When I Click the Support Menu Item in the Header of the csm portal I can find the Menu Item Assets.It directs ...
How can i hide a button in CSM configuration Workspace?, just only when a certain condition is met
Hi All , Everytime i write Catalog Onchange cleint script i get Error as ' There is a JavaScript error in your browser console ' ,Could you any one let me know the issue . My Requirement is a message ( Hi Urgency 2 ) should come in service portal w...
This is the ui page that i have created in the ui based on the city of user i am trying to get the details as below , as per the script i am able to get the details of user column but i need to populate country and email of that user as well can any...
Hi i have an issue with a Write ACL on Agent workspace, it is working fine in the native UI, but not functioning in Agent Workspace.I have created a new custom field "u_active" on Attachments table to mark the attachments inactive. Anyone can mark th...
Hi everyone, I want to get company name of current user in record producerThis is my code: my logs is undefined
I want Script for ignore duplicate records while insert using Transform maps. Can anyone help me on this?
Hii,I have created url type field on form and I am passing hyperlink text into that field ..its working fine on form but when i called this field in notification it is displaying as plain text instead of url.Can anyone help me on this.
Not able to select the Table Name (Both OOB and Custom tables) while creating Archive Rules. Few tables are showing Greyed out and not able to select those. Do we need to enable some functionality in Table to allow creating Archive rules.
Hello, I have a requirement to give itil role to external users so that they can work on incidents of their company. (Along with cases). Can you please suggest the solution for achieving it. Requirement in details: Basically users would need to be gr...
Hi,I have two separate, but related questions that I hope someone can assist with. Both relate to Surveys: BackgroundWe plan to survey users in the customer_contacts table for general feedback on our organisation (i.e., not task related) Only a small...
Hi Team, I have a requirement that if a Customer is creating a case then that case should be routed based on the Customer language. Ex: The Customer has selected English, Japanese, Chinese as his language and create a case then that Case should be ro...
Hello, I'm fairly new to ServiceNow. I was wondering if it would be possible to have an announcement banner on my csm agent workspace? I'm building out my homepage using ui builder and I don't see a component to utilize? I want to be able to display...
how to export a flow designer flow to another environment
Hello, Im new with UI Builder for workspaces, but getting into it piece by piece. What I've been struggling is that the design of a page is not ready when you start building it and adding containers and components. There may be need to reposition com...
