Difference between Service Portal (SP) and CSM Portal

Aki17
Kilo Guru

Could someone tell me what the difference between Service Portal (SP) and CSM Portal is?

Both can be used for offering the front-end interface to External customers with free of charge user account, right?

 

Best Regards,

Aki

1 ACCEPTED SOLUTION

Service_RNow
Mega Sage

Hi,

CSM:-

We have detailed explanations on which role can do what in our KB0639072

Portal:-

Portal

 

After going throw this Mark it Correct/helpful, if this helps you
Thank you

View solution in original post

5 REPLIES 5

Service_RNow
Mega Sage

Hi,

CSM:-

We have detailed explanations on which role can do what in our KB0639072

Portal:-

Portal

 

After going throw this Mark it Correct/helpful, if this helps you
Thank you