Directions in Google maps

[willamsoliveira]

Hi community,

I am setting up some functionalities in Field Services application using geolocation and maps. It is working well for tracking agents location, show markers on map and the other OOB functions related to Field Services and Google Maps. But I have another requirement: once I have a task marked on the map, and the agent's location, to calculate and/or show directions between the two points to help dispatchers and agents to know the estimated time (and better routing) to arrive at that task location. I did not find any OOB configuration or module to show directions, only markers. In some ServiceNow demos, experiences, they usually show this feature and I was wondering if this feature was available OOB or it demands extra development.

Does anyone have any input, tips, materials, or any kind of information about this matter?

Thanks!

Willams Oliveira

[pree]

Hello William,

We have same requirement to calculate ETA, can you please provide steps how did you achieve it without any achievements.

Your help will be highly appreciated.

Thanks,

Preeti

[Carlos Chaluisa]

Same here.  I have the same requirement and have been trying to get it to work for a few weeks now.  If you can share with us how you got it to work it would help me a lot...

[Sai Siva Chaita]

Hello, Could you please provide me the steps, How did you solve the issue??