Documents in Community forum are Not showing !

thirumala2
Tera Guru

Hi All ,

We have a requirement to import the data from excel sheet into service now documents to show in the forums of community portal.

I have successfully imported the data from excel into service now document table and the data is also imported into content table as well .

thiru_dl.png

But I ama facing issue when this data is not showing up in community portal .Its showing an error like below when I  am trying to open any document which imported :

 

thiru_d.png

 

Kindly suggest how to resolve this issue!

2 REPLIES 2

Community Alums
Not applicable

Hi @thirumala2 ,

Can you open one of the Content record and share the screenshot here please.

Hi Sandeep ,

Thanks for the response.

This is how a document looks after uploaded in document table.

thirumala2_0-1703078833628.png