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Email template translation

Elena Spıru
Mega Guru

Hello,

 

I have an existing notification that has an existing email template. My task is to have the notification sent in 2 languages: English and German.
Notification:

Elena9_0-1724136939239.png

Elena9_3-1724137207416.png

 

 

Email template:

Elena9_1-1724137034132.png

 

The issue that I am encountering is that even if the user has the language set to English or German, the notification is sent only in English:

Elena9_2-1724137153531.png

 

Am I missing something?

Thank you,
Elena

 

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