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Empty categories being displayed in Portal. Is there a way to hide them without deleting them?

max73
Tera Contributor

I noticed that empty knowledge categories are displayed in the Portal. Is there a way to hide them?

1 ACCEPTED SOLUTION

SumanthDosapati
Mega Sage
Mega Sage

Hi,

Make it as inactive instead of delete.

Just uncheck the active check box in kb_category table record.

 

Mark as correct and helpful if it solved your query.

Regards,
Sumanth

View solution in original post

5 REPLIES 5

That only applies to knowledge v2, not v3.