Enabling the sys property "glide.apply.password_policy.on_login"

[Raghavendra Vas]

Enabling the sys property "glide.apply.password_policy.on_login" ..Will applicable users authenticate from external SSO? or it only applicable for users login in through Servicenow stored password.

[AnveshKumar M]

Hi @Raghavendra Vas 

This property will enforce password policy check for local users (Users with servicenow stored passwords). 

https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/authentication/task/en...

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[Marcos Kassak]

Hi @Raghavendra Vas,

That's a great question! Enabling the system property glide.apply.password_policy.on_login in ServiceNow impacts how password policies are enforced, but its effect depends on how users authenticate.

If they are using SSO - The SSO provider (like Okta, Azure AD, etc.) handles authentication, including password policies. Therefore, for these users, ServiceNow's password policies, including the ones controlled by them, generally do not apply. The SSO provider's password policies and rules take precedence.

If they log in directly through ServiceNow (i.e., they enter their credentials on a ServiceNow login page), enabling glide.apply.password_policy.on_login means that ServiceNow's password policies will be applied when they log in. This includes rules about password complexity, expiration, history, etc.

Guide on how to setup password policies in ServiceNow: https://docs.servicenow.com/bundle/vancouver-platform-security/page/integrate/authentication/task/se...

If you found my answer helpful or correct in any way, please don't forget to mark it to help future readers! 👍

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Kind regards,

Marcos Kassak
Solution Consultant  🎯

[Prinesh Kumar S]

only Servicenow stored password