Error Messagejava.sql.BatchUpdateException: (conn=1355967) Duplicate entry '0e3121dc97869514c07cbbdfe153afce' for key 'PRIMARY'
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‎09-15-2022 09:00 PM
Hi Team,
I have created a workflow and after closing on a Catalog Task, I am creating a normal task using "Create Task" activity. Here the Task is getting created but if I update the task in any manner the system is throwing the following error
"Error Message
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Customer Service Management
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‎01-19-2023 04:32 AM
Hi Manohar,
I am experiencing same error. I also used current.update() in display business rule script. I would like to kknow how you have resolved this issue in your case.
Best Regards,
Yamini Koduri
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‎01-23-2023 10:35 AM - edited ‎01-23-2023 10:36 AM
Hi Yamini,
Check if there is any Parent record present on the current record. If yes, then you need to modify one of your Business Rules which is checking for the Parent record.
Best Regards,
Manohar