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Worknotes automatically updated by system Administrator

As the per the requirement if the due date field passed the current date it must update the worknotes and in the activity the sytem must show the system administrator.In order to show the changes for the old records where due date crossed the current...

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Cut and Paste email addresses in the To: or CC: field

I am using the Case compose email feature to send an email to over 100 recipients. I have the email addresses in a word document, separated by a ';'. But when I cut and paste them into the To: field, it treats them as a single email address, which it...

Resolved! Getting Undefined from Business rule

Hi Team, I am getting 'Undefined' message below.Kindly help in resolving the same.   function CallContact() {        var authorityrole = [];        var gr = new GlideRecord('customer_contact');        gr.addQuery('sys_id', current.contact);        gr...

Community Alums by Community Alums  
  • 382 Views
  • 2 replies
  • 0 helpfuls

Resolved! Change an error message

If a user clicks on a link to a catalogue item and they are not logged in they get the following error  You are either not authorized or record is not valid. Is there a way we can change this to something more useful - such as "Please can you login ....

LM6 by Tera Contributor
  • 769 Views
  • 3 replies
  • 2 helpfuls

Resolved! IndexOf not working in Business Rule

HI Team, In Below script IndexOf is not working. its always getting passed and control is going beyond IF loop even I ave out condition as   if (authrole.toString().indexOf(pasa) == -1)  .. This means if record is not found it should go but its going...

Community Alums by Community Alums  
  • 770 Views
  • 10 replies
  • 1 helpfuls