Examples on CSM with request Management

Tanja Holm
Tera Expert

‎03-05-2023 09:42 AM

Hi! 

Looking fore som video content (Learning material) on using CSM with request management. Any advice? 

cheers

0 Helpfuls
  • 472 Views
2 REPLIES 2

Community Alums
Not applicable

‎03-05-2023 09:55 AM

Hi @Tanja Holm 

I am not aware about any video for CSM with request management, but you can definitely go with below ServiceNow Doc

Link : https://docs.servicenow.com/en-US/bundle/utah-customer-service-management/page/product/customer-serv...

 

Please mark my answer helpful and accept it as solution

 

Thanks

Akash

0 Helpfuls

Tanja Holm
Tera Expert

‎03-06-2023 03:51 AM

Hi, 

 

I'm afraid I already checked ServiceNow docs, it's rather some more in-depth material in video format that I'm looking for 🙂 

 

Thanks for taking the time to answer anyway. Brs Tanja

0 Helpfuls