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‎08-09-2021 03:32 AM
Hello All,
I am trying to get the URL parameters from the onLoad Client script when catalog item is loaded, here we are using an issue where in few scenarios the complete URL is getting loaded before the client scripts are running where in some scenarios the URL is loading after the client scripts ran, and resulting in null parameter values.
Example :
scenarios 1: URL is like (com.glideapp.servicecatalog_cat_item_view.do?v=1&&sysparm_id=SYS_ID&sysparm_myparm=SYS_ID)
Here parameter values are getting properly and URL is getting loaded at once.
scenarios 2: URL is like (nav_to.do?uri=%2Fcom.glideapp.servicecatalog_cat_item_view.do%3Fv%3D1%26%26sysparm_id%3Da86e23491b64ac906417542d1e4bcbe0%26sysparm_myparm%3D70d0e7a2db3d381089ab6e9d13961914)
Here parameter values are getting as null because first a portion of URL is getting loaded(service-now.com/nav_to.do) and then the remaining url is getting appended.
Is there a way to hold the client script or any other way to achieve this?
Regards,
Prudhvi
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Customer Service Management

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‎08-09-2021 04:16 AM
Hi,
Use this updated code for getParameterValue function. This will work for both the views as well as Service Portal
function getParameterValue(name) {
var url = top.location.href;
var value = new URLSearchParams(url).get(name);
if (value) {
return value;
}
if (!value) {
var gUrl = new GlideURL();
gUrl.setFromCurrent();
value = gUrl.getParam("sysparm_id");
return value;
}
}
Palani
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‎01-09-2024 04:37 PM
I am able to get the full url in my alert. But not getting the parameters.
This script is not working in my SOW workspace. Is there any fix for this?
alert(getParameterValue("sysparm_caller"));
function getParameterValue(name) {
var url = top.location.href;
alert(url);
var value = new URLSearchParams(url).get(name);
if (value) {
return value;
}
if (!value) {
var gUrl = new GlideURL();
gUrl.setFromCurrent();
value = gUrl.getParam("sysparm_id");
return value;
}
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‎03-07-2025 02:29 AM
Did you find any solutin to this
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‎03-07-2025 03:18 AM
Please post a new question and tag me there and share all the question details with screenshot.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader