- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-26-2022 02:14 AM - edited 10-26-2022 02:24 AM
I have created record producer on portal to raise csm ticket.
On load of form I'm getting error as Failed to initialize plugin: codesample
PFA screenshots.
Can anyone help me to resolve this ?
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-03-2022 12:45 AM
Hi Omkar,
we faced the same issue after upgrading to Tokyo. Just clear the browser cache, it will resolve the issue. You can also open developer tools in the browser and disable cache in the networks tab, after reloading the page, the issue was fixed for us.
Best regards
Fabian

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-03-2022 12:45 AM
Hi Omkar,
we faced the same issue after upgrading to Tokyo. Just clear the browser cache, it will resolve the issue. You can also open developer tools in the browser and disable cache in the networks tab, after reloading the page, the issue was fixed for us.
Best regards
Fabian
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-07-2022 07:58 PM
Thanks for replay. Let me try.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-14-2022 09:31 PM
@Omkar Ranjane Did it work for you? I am getting the same error.
Please mark this response as correct or helpful if it assisted you with your question.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-14-2022 10:00 PM - edited 11-14-2022 10:01 PM
For me not working but after reinstalling the browser it solved.
Try reinstalling the browser.