Getting "Record doesn't exist or ACL restricts the record retrieval" in Attachment upload API

[kahuna_windows]

Trying to upload image against the case for table "sn_customerservice_case", confirmed the "table_sys_id" its correct,

Always getting the error as "Record doesn't exist or ACL restricts the record retrieval"

[Mark Manders]

Sounds like the same issue that is resolved here: https://www.servicenow.com/community/developer-forum/servicenow-attachment-api/m-p/1878077

[kahuna_windows]

Hi Mark, thanks for the reply, actually I'm trying to attach photo with the case, in the question that you shared the user is trying to fetch the specific attachment

[Anurag2089]

Hi @kahuna_windows 

Could you please check it manually (login in as the user which you are trying to authenticate and check is it possible attaching manually)
In the table_sys_id you need to mention the sys_id of the record where you want to attach.

[Anurag2089]

Hi @kahuna_windows 

Could you please check it manually (login in as the user which you are trying to authenticate and check is it possible attaching manually).
In the table_sys_id you need to mention the sys_id of the record where you want to attach.