Getting "Record doesn't exist or ACL restricts the record retrieval" in Attachment upload API
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03-11-2024 12:15 AM
Trying to upload image against the case for table "sn_customerservice_case", confirmed the "table_sys_id" its correct,
Always getting the error as "Record doesn't exist or ACL restricts the record retrieval"
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03-12-2024 04:57 AM
hi Anurag, we found the issue, it was actually about the Sys_id which we have generated manually using generating guid approach, as we are using the rest APIs, now once we let the service now to generate it for us, now its working,