Global Search - how to narrow down to specific fields?

Leidner_A
Tera Contributor

‎12-07-2022 12:23 AM

Hello,
currently the global search searches Accounts, Cases, CaseTasks and KCS articles. We also have the default wildcards enabled for the search.

Is there any way to narrow down to specific fields in the global search?
For example like this:
Account=Test Company; Created=01.01.2022; Assigned to= Max Müller

In the lists of Servicenow you can do this well via the filters, but unfortunately the lists always search only one table.

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JP - Kyndryl
Kilo Sage

‎12-07-2022 07:04 AM

Hi Leidner,

I would add a dictionary attribute to the fields to exclude them from being indexed as a result those fields will not be searchable. 

no_text_indextrue/falseany field on a text indexed table

If a table is text indexed, the no_text_index attribute on a field prevents this field from being included in the text index.

 

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/search-administrati...

 

You have to regenerate the index for the changes to take effect.

 

https://docs.servicenow.com/bundle/tokyo-platform-administration/page/administer/search-administrati...

 

Regards,
JP
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