Google Indexing of public portal articles

A Rahul
Tera Expert

Hi All,

I am facing issue in Google indexing the Public portal URL of knowledge articles.

We have a requirement to make our public portal knowledge articles accessible from google but i am not able to achieve it  even we have added robots.txt file and sitemaps are also added and google search console is setup and sitemap is submitted with status success but still we are missing something that we are not sure

so we have seen a article and thought of working with SEO and referring to OOB Script Include of we have modified the SEO script include but we are seeing some error in search console as below  , so if any one have implemented it please guide us 

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find_real_file.png

4 REPLIES 4

Saurav11
Kilo Patron
Kilo Patron

Hello,

Please check the below article:-

https://community.servicenow.com/community?id=community_blog&sys_id=ad959508db130c906064eeb5ca961901

Please mark answer correct/helpful based on Impact.

hi saurav,

I have followed this article while implementation but no luck. still we are not able to index our knowledge article urls

Burakdurmaz
Kilo Contributor

Hey there,

I was about to say the same. I am also facing the same issue with my website articles. My website articles are not indexed on google quickely. read more this article

Dealing with Google indexing can be a real puzzle sometimes. I remember when I had a similar issue with my blog posts not showing up in search results. It turned out to be a tricky combination of sitemaps and meta tags.I'd suggest double-checking your SEO settings and making sure everything's properly configured. Sometimes it's the smallest tweak that makes the biggest difference. If you need more insights, I found some helpful tips on https://www.upreachdigital.co.uk. They might have just the solution you're looking for.