Granular rules, and responsibility framework

Tanja Holm
Tera Expert

hi! I’m trying to  set up granular roles in CSM. Creating a new responsibility definition is not a problem, but I can’t find a way to add access level, config on the related list to the responsibility definition. on day out of the box responsibility definition for account manager there’s a bunch of access level config provided already, but none of the others responsibility definitions already provided have access level config, and no access level config can be added either to this or to new responsibility definitions created has anyone found a way around this?

2 REPLIES 2

Tanja Holm
Tera Expert

Hi, 

 

thank you for the input Rafael, however I'm afraid it doesn't really answer to the question above 😞