Hi @Shashank_Jain ,
Thanks for the clarification. I was able to make the variables editable for the Guest user by setting the Public permissions (create, read, write) — so now I can fill in the details on the form.
However, I’m still facing an issue during submission. When I try to submit the record, I get the following error message:
“Something went wrong and your request could not be submitted. Please contact your system administrator.”
So right now:
Issue 1: Initially the variables were read-only, but I managed to make them editable.
Issue 2 (current blocker): The form allows input, but it fails to submit the request.
From my understanding, this might be happening because the Guest user doesn’t have insert/create access on the backend tables like sc_cart, sc_request, or the custom lead table.
Could you please suggest the right way to overcome this issue so that Guest users can successfully submit the form?
Best Regards,
Rohit
