Procurement Case Priority Lookup not working

Aniket1498
Giga Guru

3 weeks ago

Requirement: Priority should be changed based on Urgency  & Impact selection for Procurement Case

 

Configuration Done:

  • A data lookup matcher table created in scope 'Procurement Case Management'
  • A data definition table created in scope 'Procurement Case Management'
  • The Source Table is marked as 'Procurement Request' and the matcher table is the data lookup matcher table.
  • Matcher fields are Impact & Urgency and setter field is Priority

 

However with this above configuration, the Priority is not set based on the impact & urgency. Kindly help.

 

 

Regards,

Aniket Dey



#procurement #sourcing&procurementoperations

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2 REPLIES 2

RaghavSh
Kilo Patron

3 weeks ago - last edited 3 weeks ago

This should be quite simple, did you follow

1. Make sure, there is no Ui policy/ client script working on setting priority

2. Is on insert , on update or on form change checked on your data lookup?

 


Raghav
MVP 2023
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Aniket1498
Giga Guru
In response to RaghavSh

3 weeks ago

Hi @RaghavSh ,

 

1. There are not Client scripts or UI policies to setup priority

2. All the check boxes are marked in the data lookup

 

Regards,

Aniket Dey

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