Hide the buttons "Insert"and "Insert and stay" from "sn_customerservice_case"

Christophe
Tera Contributor

I would like to hide the buttons "Insert"and "Insert and stay" form the table "sn_customerservice_case". I looked up some info on this forum and found several solutions. They all work fine, except for one little issue. The buttons "Submit" and "Save" were also hidden on the form "Create new case"

8 REPLIES 8

Omkar Mone
Mega Sage

Hi Christophe , 

In the UI action, you have option to set 'requires role'. By specifying the role you maybe able to hide it.

Mark correct if tit helps you.

 

Warm Regards,

Omkar Mone

find_real_file.png

www.DxSherpa.com

The hiding was not the problem. The problem was that the buttons "Submit" and "Save" were also hidden on the form "Create new case"

rafreig
Kilo Contributor

Hi Christophe,

 

Are you on the correct scope? i.e. customer service?

You can also check the condition on the UI action itself and make sure that Form button is checked.

find_real_file.png

 

Let me know if you need further assistance.

 

Regards,

Raf

Everything works fine, except that the submit button and the save button are gone as well.

In the attachments you can see what I mean.