Associating a Work Order Template to a Maintenance Plan

[Community Alums]

Hello,

After creating a maintenance plan and a  maintenance schedule for certain CI records, I am not able to see any Work Order generated for this maintenance plan.

Looking at the CSM documentation (Kingstong), under the Maintenance plan section, it seems that we have to associate a Work Order template to the maintenance plan... but I am not able to see where or how I can create this association.

Would anyone be able to indicate  who can I associate a template to a maintenance plan so Work Order are auto-generated?

Regards

[rafreig]

Hi Alvaro,

Under Maintenance Schedule record , Schedule Templates related list, you should be able to create new work order template or select an exiting one .

More information here:

https://docs.servicenow.com/bundle/kingston-service-management-for-the-enterprise/page/product/servi...

[Community Alums]

Thanks Rafreig,

I have added the template as you suggested. For testing porpuses, I have scheduled the interval frecuency to 30 mins...   However, I am still not able to see any WO created as part of the maintenance plan. 

Is there any option I need to enable somwhere to trigger Service Orders automatically from Maintenance plans? 

BTW, I am using the admin role all time...

Regards

[Community Alums]

Hello - I got now the WOs created by running the scheduled job: “Planned Maintenance Nightly Run” 

Questiona solved...