how can I convert agent workspace days in hours under the time worked.
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08-16-2023 11:27 PM
I have done on platform view it is working fine , but on agent workspace its still displaying days.
Agent workspace still showing days:
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08-17-2023 01:40 AM
Hello @kalakaramad_20
Add an attribute to the field.
max_unit=hours
Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.
Regards,
Samaksh
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08-17-2023 11:33 PM
have done that ;
thats the concern it is not showing on agent workspace.
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06-10-2024 05:39 AM
Have you found a solution for this?