How much time is my team recording for each department

JMountain
Tera Contributor

Hello,

 

I would like to know how much time my team spends on tickets per department. I'm looking to buy a tool to help with account creation, but the higher-ups would like a report showing how much time my teams spend on those tickets. I would also like to show that my teams spend most of their time on HR tickets. Is that possible?

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