How Multiple selection is allowed for variable

[Manasa Allu]

Hi team,

I have one variable called as "ServiceNow Environment" with choices prod, dev, and test. 'Dev' choice is the default one and the user allow to select multiple values at a time.

How to achieve this requirement.

Regards,

Manasa.

[SN_Learn]

Hi @Manasa Allu ,

You can achieve the above requirement by creating variables/variable sets. I have same the same by using variables and pasted screenshots below for reference:

You need to create 3 variables of type checkbox and in all of them you have to tick 'selection required'.

The user can now select multiple choices as shown below:

Please mark this as Correct or Helpful if it helps. Thanks.

[Manasa Allu]

Hi SN_Learn,

How to set the default value as Dev.

Regards,

Manasa.

[SN_Learn]

Hi @Manasa Allu ,

You can set the default value for the option Dev as 'true' which will set it as selected in Portal by default.

Please have a look at the attached images below:

Please mark this as Correct or Helpful if it helps. Thanks.