How to add custom attachment button on change request form other than given option.

[Shilpi Sharma2]

How to add custom attachment button on change request form other than given option.

[Anurag Tripathi]

You can create a ui action to open a ui page and in the page you can provide way to add attachment.

See this link.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0529497

[Shilpi Sharma2]

Hi Anurag,

I want to achieve this functionality on change request form not on service catalog. Please help

[Nikhil Pandit]

Hi

U can create formatter for this and write UI macro as

<?xml version="1.0" encoding="utf-8" ?>

<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">

<b>Proof of purchase</b><br/>

<a onclick="saveAttachment(g_form.getTableName(), g_form.getUniqueValue())">

<img src="C:/Users/Public/Pictures/Sample Pictures/file-attachments.png" width="30" height="30"/></a>

<b></b>

</j:jelly>

Finally, add this formatter using form layout.

[Priyanka136 · Accepted solution]

Hi Shilpi,

Try this below one , its working fine for me.

You have to write UI Action ("sys_ui_action") table.

1. Name = Attachment

2. Table =change_request

3. Order = 100

4. Active = true

5. Client (checkbox) = True

6. Form button (checkbox) = True

7. Onclick = saveAttachment(g_form.getTableName(), g_form.getUniqueValue());

Before UI Action:-

After UI Action :-

Let me know if you have any questions.

Please mark it Correct or Helpful, if it works based on impact....!!!!

Warm Regards,

Priyanka

www.dxsherpa.com