How to apply << target="_blank" rel="noopener noreferrer" >> to every LINK(URL) in the knowledge articles?

MaO2 · ‎06-13-2022

In our team, when we make knowledge articles, we import word documents to a knowledge base and apply CSS to arrange the appearance.

We also want to apply << target="_blank" rel="noopener noreferrer" >> to every LINK(URL) in the knowledge articles.
*Not only target="_blank" but also rel="noopener noreferrer" is needed.

Anyone know how to do it using CSS, Scripts or other ways?
I mean, we want to make it without the word authors setting << target="_blank" rel="noopener noreferrer" >> to each links.

Thanks.

Harish KM · ‎06-17-2022

okay so you click a article from Most viewed widget correct. If that's the case go to widget search for KB Most viewed widget and in HTML part look for this line

<a href="?id=kb_article&sys_id={{::a.sys_id}}">{{::a.short_description}}</a> // you need to add target="_blank" to open in new tab

clone the widget replace the below line and add the cloned widget to your portal page

<a href="?id=kb_article&sys_id={{::a.sys_id}}" target='_blank'>{{::a.short_description}}</a>

Regards
Harish

View solution in original post

Harish KM · ‎06-13-2022

If i understand correctly. You want articles to be opened in new tab when we click on that? Are you using Service Portal?

Regards
Harish

MaO2 · ‎06-16-2022

Thank you for your reply.

Yes, that's right.

I want articles to be opened in new tab(or new page) when we click on that.

We use Service Portal.

Harish KM · ‎06-17-2022

okay where are you clicking the article from portal? For this we need to edit the widget and look for html script in widget

example:

Regards
Harish

MaO2 · ‎06-17-2022

I am sorry I don't understand what you mean by "where are you clicking the article from portal?".

I see the knowledge on the portal, so, I will click the article from the portal.

I want to add target="_blank" rel="noopener noreferrer" to URLs when I import a word (1) in our procedure) or when I see the published article (3) in our procedure).

--------our procedure

1) Import a knowledge written in a word.

there is URLs in a word without target="_blank".

ex) Servicenow login page : https://devxxxxx.service-now.com

or

Servicenow login page

2) publish the knowledge

3) See the knowledge from the portal > knowledge menu, then click the article from categories, Most Viewed Articles, the result of searching Knowledge, etc.