How to assign default group if assignment rule condition fails

[Kush Sharma]

Guys - I have a query regarding AWA in CSM.

Query - How to set default assignment group to case if assignment rule conditions doesn't match.

Please help

[Ankur Bawiskar]

@Kush Sharma 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Kush Sharma 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.