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How to call an external API interface in ServiceNow？

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shiz
Tera Contributor

‎07-22-2025 12:33 AM

I want to implement the following function by customizing a UI action button in ServiceNow. Then click this button to call an external API interface. How should it be implemented?

 

It would be great if there was a demonstration example. The external API interface can be any public interface. If I can connect this API, it will be a great help to me.

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Rafael Batistot
Kilo Patron

‎07-22-2025 02:07 AM

Hi @shiz 

 


See this solution 

 

https://www.servicenow.com/community/itsm-forum/how-servicenow-call-external-rest-api/td-p/837088

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.

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Rafael Batistot
Kilo Patron

‎07-22-2025 02:07 AM

Hi @shiz 

 


See this solution 

 

https://www.servicenow.com/community/itsm-forum/how-servicenow-call-external-rest-api/td-p/837088

If you found this response helpful, please mark it as Helpful. If it fully answered your question, consider marking it as Correct. Doing so helps other users find accurate and useful information more easily.