How to Configure a separate workspace for a scoped application without App Engine Studio

SEDatSAS
Tera Contributor

We have a live CSM implementation that uses the CSM/FSM configurable workspace. I have been tasked with creating a new case type in a scoped application that will have a separate workspace experience. 

 

I have configured the new case type and created the scoped application. How do a create a separate CSM workspace for that new app? I do not want to inadvertently change the experience for our current agents.

 

Thanks in advance.

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