How to create Problem Task automatically when problem record is moved to Root cause analysis state using flow designer ?

[Balakrishna_ABK]

How to create a Problem Task and populate description of problem automatically when problem record is moved to Root cause analysis state using flow designer ?

[Ankur Bawiskar]

Hi,

So what have you started with and what is not working?

Regards
Ankur

[Balakrishna_ABK]

I tried but I can't see problem task created in related lists

[Ankur Bawiskar]

I have shared solution

you need to populate the problem field on problem_task so that the problem task is shown in related list

Check below screenshots

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards
Ankur

[Balakrishna_ABK]

Thanks Ankur for your quick reply. The only thing is I want task to be RCA type created but by default it is creating general task.