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‎02-08-2022 09:22 AM
How to create a Problem Task and populate description of problem automatically when problem record is moved to Root cause analysis state using flow designer ?
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‎02-09-2022 10:30 PM
Hi,
then during Problem task creation in flow action; set the type field to RCA
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-09-2022 09:11 PM
Hi,
Sorry didn't get you.
Can you explain in detail?
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-09-2022 09:45 PM
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‎02-09-2022 10:30 PM
Hi,
then during Problem task creation in flow action; set the type field to RCA
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎02-09-2022 10:48 PM
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‎02-20-2022 01:10 AM
Hi Ankur, how to create flow for "Without completing the Problem RCA Task the Problem state should not go to 'Fix in progress' from RCA ".