How to create Problem Task automatically when problem record is moved to Root cause analysis state using flow designer ?

Balakrishna_ABK · ‎02-08-2022

How to create a Problem Task and populate description of problem automatically when problem record is moved to Root cause analysis state using flow designer ?

Ankur Bawiskar · ‎02-09-2022

Hi,

then during Problem task creation in flow action; set the type field to RCA

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎02-08-2022

Something like this

remember to save and activate the flow

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader