How to customize the registration form with External User Registration plugin? Fields missing after

[Nguyen Van Au]

Hi everyone,
I want to customize the registration form in ServiceNow. I followed the official instructions and added the "External User Registration" plugin. However, when I try to add fields to the registration form, I can't see the fields I created for dragging and dropping.
Has anyone encountered this issue? How can I make my custom fields appear in the registration form?

Thank you!

[Ankur Bawiskar · Accepted solution]

@Nguyen Van Au 

this link has steps

How Can we modify User Registration form in CSM in Portal 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nguyen Van Au]

Thank you for your support.
However, I am unable to find "External User Self-Registration" even though I have already installed the plugin.
How can I create a custom registration form and save the records into my own table?

[Ankur Bawiskar]

@Nguyen Van Au 

Did you check and install the correct plugin?

why you want to save to your own table? why not use OOTB table?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nguyen Van Au]

I'm not sure if I installed it the way you mentioned.
I installed: External User Registration
As shown in the image below.

I want to create a custom table based on the User table so that I can add some additional information that is relevant to my workplace, which the default User table doesn't have.