how to deprovisioning azure integration with servicenow?

Vani14
Tera Contributor

i need to deprovisioning user. we have already integrated with azure in service now. now i need to create SR for deprovisioning the user automatically servicenow. can anyone help me.

4 REPLIES 4

Community Alums
Not applicable

Hi Vani,

This question is more specific to your company/organization you are working for. You will need to ask your collogues as in how they raise a Service request or where they raise a request to Deprovision a user from Azure.

Usually the process what happens in Azure is :

To delete a user, follow these steps:
  1. Sign in to the Azure portal using a User administrator account for the organization.
  2. Search for and select Azure Active Directory from any page.
  3. Search for and select the user you want to delete from your Azure AD tenant. For example, Mary Parker.
  4. Select Delete user.

But this should be done by a specific AD team who should be present for your company.

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Vani14
Tera Contributor

Hi sandeep we have created one SR form "offborad" for deprovisioning.

So i need to integrated that form with azure integration for deprovisioning.

whenever the azure team will be delete the user at that SR need to be create automatically

Community Alums
Not applicable

Hi Vani,

While you already have user provisioning integration with Azure AD already then,

The process is explained well on the Microsoft Forum:

https://docs.microsoft.com/en-us/answers/questions/74832/deprovision-the-users.html

30 days after a user is deleted in Azure AD, they will be permanently deleted from the tenant. 

Mark my answer correct & Helpful, if Applicable.

Thanks,
Sandeep

Community Alums
Not applicable

Hi Vani,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep