How to display variables in case task?

[Siva49]

We have record producers which create Case and we are displaying the Variables in case form(using variable editor). When we create a task for the case, we need to display the same variables in the case task. Is there any way to do it? 

Thanks,

Siva

[Carlos Candano]

I don't think there's a way yet of displaying the variable editor of the parent task to the child task except for the catalog task table.

[Siva49 · Accepted solution]

Found the solution in the below thread.

https://community.servicenow.com/community?id=community_article&sys_id=6117ad69db45e810a08a1ea668961...

Steps:

1.Create a UI Macro in Global Scope.

2.Create a UI Formatter for sn_customerservice_task table in customer service scope. Use the above created macro name in Formatter field.

3. Go to Case Task and add the UI Formatter from step 2 in the section of the form you want.

[Carlos Candano]

This is really helpful. Thanks for linking this.

[Siva49]

No Worries 🙂