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How to get out the workspace record information card.

omtrmtr
Tera Contributor

‎10-01-2024 11:54 PM

Hello.
I am no longer seeing the Summary of Record Information card in the Configurable Workspace.
It is the area circled in red in the attached image.

omtrmtr_0-1727851914415.png

 


Please let me know if anyone knows what the cause is.

In addition, if you know how to erase recorded information, please tell us about that as well.
Thank you in advance.

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Gustavo Olivei1
Tera Contributor

‎07-16-2025 01:45 AM

If you are using the OOTB Workspace, you should add the fields that you wanted here: https://your-instance.service-now.com/sys_aw_form_header_list.do?sysparm_query=&sysparm_first_row=1&...

 

The Overview Card uses the Secondary Values information

 

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