How to increase instance expiration

rishabhcs
Giga Contributor

Hi All,

 

Its Rishabh, I am new to ServiceNow. I want to know as to how i can increase the validity of my lab instance.

Currently i have increased the limit to max, however now i am not able to increase it. Getting below pop up message.

 

Sorry, We are unable to extend your instance for any longer than the date shown, as you have exceeded the Expiry Extension limit(2) 

2 ACCEPTED SOLUTIONS

Sandeep Rajput
Tera Patron
Tera Patron

@rishabhcs Since you have already extended the expiration date to the maximum, there are very bleak chances that it will again get extended. However, you can try your luck by raising a case with Now learning team with valid reasons. 

 

They will review the case and may extend the expiry based up on the reason shared by you.

View solution in original post

Community Alums
Not applicable

Hi @rishabhcs ,

Unfortunately NO!!

You cannot extent further.

 

View solution in original post

5 REPLIES 5

Sandeep Rajput
Tera Patron
Tera Patron

@rishabhcs Since you have already extended the expiration date to the maximum, there are very bleak chances that it will again get extended. However, you can try your luck by raising a case with Now learning team with valid reasons. 

 

They will review the case and may extend the expiry based up on the reason shared by you.

@Sandeep Rajput Thanks for the suggestion, I will definitely check it out

Community Alums
Not applicable

Hi @rishabhcs ,

Unfortunately NO!!

You cannot extent further.

 

@Community Alums Thanks for the answer.