How to insert hyperlink in additional comments
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‎07-05-2022 08:32 AM
Hi,
I want to insert hyperlink in additional comments , I have seen some code in Internet but it is still sending this as normal text to third party through table api .
Can anyone help me how to send hyperlink through table api payload..
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Customer Service Management
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‎07-05-2022 08:41 AM
Hi,
You can try this.
[code]<a href="http://www.service-now.com">ServiceNow</a>[/code]
Thanks,
Sagar Pagar
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‎07-05-2022 08:45 AM
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‎07-29-2022 03:59 AM
This only works visually in the journal fields and has a lot of limitations (security settings can make the use of tags in journal fields to stop functioning and notifications are sometimes not picking this up correctly).
Journal fields aren't designed as html fields, so not sure what your requirement is, but as soon as you are going to use it other than looking at it on the form, you can run into issues.
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