How to make default search option in list view

Shoheb_IbaaBoss
Tera Guru

Hi,

 

I want to set opportunity summary as the default search option on the list.

 

How this can be done?

Shoheb_IbaaBoss_0-1716994413931.png

 

Regards,

Shoheb

 

2 REPLIES 2

Maik Skoddow
Tera Patron
Tera Patron

To the best of my knowledge this is not possible. The reason is that ServiceNow selects automatically the column in the selection which is sorted at the moment:

 

MaikSkoddow_0-1717002921739.png

 

If you want to force a default sorting (and thus a preselection in the search bar) you could add a corresponding URL parameter to a module, like this:

 

MaikSkoddow_1-1717003030459.png

 

Harsh Vardhan
Giga Patron

Hi @Shoheb_IbaaBoss  Have you checked the article below ?

You can add User Preference to make your column on default search option . 

 

Change the default search column on list view 

 

a) Go to sys_user_preference table
b) Create a new record
c) Fill in the fields as below:

Name - sys_user.db.order (tablename.db.order)
Value - sys_created_on. (column name you like to default on)
Type - String
System - Checked (true)
d) Save the record

 

Thanks,

Harsh