How to make our Knowledge Articles searchable in Google?
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‎03-24-2020 01:48 PM
We recently moved to ServiceNow and use the Customer Service Management application. We use the Customer Service Knowledge base to publish Knowledge Articles to the web. If we provide the URL to our customers, they are able to access the Knowledge Article, however, they are not able to search our Knowledge Articles from Google. Is this possible? If yes, what additional steps do we need to take?
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‎05-24-2021 04:39 AM
The guy is right. You should try SEO marketing.
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‎05-24-2021 04:41 AM
I think that SEO can be your savior. Also, I think you should never forget that there are people who could help you in any field. There is always someone who does it better than you and can help you. Recently I made a website for an online store, and the customer was not satisfied with the traffic received. At first, I did not know how to help him, and then I remembered this incredible area as SEO marketing. Many times I have approached this company, and they have never let me down. They have been working in this field for over 21 years and promise a success rate of 95%. I think it's a good investment for anyone who has decided to promote their site better. I recommend you with confidence and wish you luck.
