How to modify/hide content on form header in new record form

PravallikaA2501
Tera Contributor

How can we hide the case number which is next to "Case" on form header while creating a new  case?

PravallikaA2501_0-1736780466976.png
Thanks

Pravallika

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron
Tera Patron

@PravallikaA2501 

the value it shows comes from the field which is marked as Display=true on that table

why to hide?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,
Thank you for your reply But its working for the records which were already created not on new record form

Ankur Bawiskar
Tera Patron
Tera Patron

@PravallikaA2501 

for me it didn't appear on new record, it only shows for existing record

The value comes from number field from Case table. For new record

 

AnkurBawiskar_0-1736781969977.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader