How to modify/hide content on form header in new record form

PravallikaA2501
Tera Contributor

How can we hide the case number which is next to "Case" on form header while creating a new  case?

PravallikaA2501_0-1736780466976.png
Thanks

Pravallika

 

3 REPLIES 3

Ankur Bawiskar
Tera Patron

@PravallikaA2501 

the value it shows comes from the field which is marked as Display=true on that table

why to hide?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi Ankur,
Thank you for your reply But its working for the records which were already created not on new record form

Ankur Bawiskar
Tera Patron

@PravallikaA2501 

for me it didn't appear on new record, it only shows for existing record

The value comes from number field from Case table. For new record

 

AnkurBawiskar_0-1736781969977.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader