how to open a KB Submission Task
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3 weeks ago
How do I create a KB Submission task?
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3 weeks ago
I don't know of a KB Submission having a task, but I've used a KB Submission to create a KB Article.
The way you do that is by navigating to Knowledge -> Articles -> Open Submissions
Note that users would need the knowledge role to be able to view this module
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3 weeks ago
Hi @rstucker .
You can see below link if it can help to your question.
https://www.servicenow.com/community/itom-forum/creating-a-workflow-for-knowledge-base-article-submi...
https://www.servicenow.com/community/csm-forum/what-is-the-purpose-of-using-kb-submissions/m-p/43670...
https://www.servicenow.com/community/itsm-forum/kb-submissions-what-role-is-needed-to-create-article...
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
